Schuch Santos, Carlos Honorato, Celmar Corrêa de Oliveira, Juliano Prado Stradioto, and Rafael Bernardy. “Process Management: Proposal of an Analysis Model”. Contextus - Contemporary Journal of Economics and Management 15, no. 1 (October 2, 2017): 122–148. Accessed July 17, 2024. http://periodicos.ufc.br/contextus/article/view/32287.