[1]
Tomoyose, F.H. et al. 2017. The influence of salespeople training on the customer satisfaction of a network’s vehicle dealers by structural equations modeling. Contextus - Revista Contemporânea de Economia e Gestão. 15, 3 (Dec. 2017), 115–143. DOI:https://doi.org/10.19094/contextus.v15i3.943.