The influence of salespeople training on the customer satisfaction of a network’s vehicle dealers by structural equations modeling. Contextus – Contemporary Journal of Economics and Management , [S. l.], v. 15, n. 3, p. 115–143, 2017. DOI: 10.19094/contextus.v15i3.943. Disponível em: https://periodicos.ufc.br/contextus/article/view/32306. Acesso em: 26 mar. 2026.