O cuidado no cotidiano hospitalar na perspectiva de profissionais gerentes e assistenciais de enfermagem

Josane Rosenilda da Costa; Sonia Silva Marcon; Elen Ferraz  Testón; Guilherme de Oliveira  Arruda; Hellen Emília  Peruzzo; Hellen Pollyanna Mantello Cecilio; Verônica Francisquete  Marquete

doi:10.15253/2175-6783.20202143239

Authors

Josane Rosenilda da Costa Universidade Estadual de Maringá http://orcid.org/0000-0003-0369-977X
Sonia Silva Marcon Universidade Estadual de Maringá http://orcid.org/0000-0002-6607-362X
Elen Ferraz Testón Universidade Federal de Mato Grosso do Sul https://orcid.org/0000-0001-6835-0574
Guilherme de Oliveira Arruda Universidade Federal de Mato Grosso do Sul https://orcid.org/0000-0003-1690-4808
Hellen Emília Peruzzo Universidade Estadual de Maringá https://orcid.org/0000-0002-0786-0447
Hellen Pollyanna Mantello Cecilio Universidade Estadual de Maringá https://orcid.org/0000-0002-6597-432X
Verônica Francisquete Marquete Universidade Estadual de Maringá https://orcid.org/0000-0002-8070-6091

DOI:

https://doi.org/10.15253/2175-6783.20202143239

Keywords:

Nursing Care; Nursing, Team; Empathy; Health Management.

Abstract

Objective: to understand the meanings of care in the hospital routine for nursing professionals working in management and care. Methods: qualitative study that adopted the Human Care Theory as a reference. 38 nursing professionals participated, including service coordinators, directors, nurse assistants and nursing technicians. Data collection took place through semi-structured interviews recorded, transcribed and submitted to Content Analysis, Thematic modality. Results: three categories emerged: possible and necessary: the rescue of meaning and subjective values of care; scientific and human potential as a determinant of care; and difficulties involved in care. Conclusion: care in the hospital routine was perceived by nursing managers and care professionals as an event monitored and influenced by operational aspects, of a more objective nature, as institutional barriers for bonding, but mainly due to subjective aspects, linked to the way of being of the heath professional which shape humanistic care.

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