CITIZEN SECURITY: FORMS OF CITIZEN INVOLVEMENT AND PROPENSITY TO CO-PRODUCING PUBLIC SECURITY IN THE FEDERAL DISTRICT
DOI:
https://doi.org/10.19094/contextus.v17i2.41013Abstract
This study identified the forms of citizen involvement in public security, considering the activities performed by citizens and their propensity to co-produce public safety in the Federal District. In a qualitative-descriptive study, 82 semi-structured interviews were carried out with 22 engaged citizens and 60 non-engaged in formal safety co-production mechanisms. In order to analyze data, a content analysis was carried out using theoretical saturation. It is seen that the citizens interviewed in the study contribute to security through preventive and repressive actions and the forms of co-production identified were informational, political, economic, social, preventive and repressive. Seven categories were identified that would make uninvolved citizens more likely to contribute to security, expanding the understanding about the phenomenon of public safety coproduction.
References
ALFORD, J.; YATES, S. Co‐Production of public services in australia: The roles of government organisations and Co‐Producers. Australian Journal of Public Administration, v. 75, n. 2, p. 159-175, 2016.
Bardin, L. Análise de conteúdo. Tradução Luís Antero Reto. Augusto. Pinheiro. Ed, 70, 125-198, 2016.
BITNER, M. et al. Customer contributions and roles in service delivery. International journal of service industry management, v. 8, n. 3, p. 193-205, 1997.
BOVAIRD, T. Beyond engagement and participation: User and community coproduction of public services. Public administration review, v. 67, n. 5, p. 846-860, 2007.
BOVAIRD, T.; LOEFFLER, E. From engagement to co-production: The contribution of users and communities to outcomes and public value. Voluntas: International Journal of Voluntary and Nonprofit Organizations, v. 23, n. 4, p. 1119-1138, 2012.
BOVAIRD, T. et al. Activating collective co-production of public services: influencing citizens to participate in complex governance mechanisms in the UK. International Review of Administrative Sciences, v. 82, n. 1, p. 47-68, 2016.
BOVAIRD, T.; LOEFFLER, E. User and community co-production of public services: What does the evidence tell us?. International Journal of Public Administration, v. 39, n. 13, p. 1006-1019, 2016.
BOYLE, D.; HARRIS, M. The challenge of co-production. London: new economics foundation, 2009.
BRASIL. Constituição da república federativa do Brasil. Brasília: Senado Federal, Centro Gráfico, 1988.
BRUDNEY, J. L.; ENGLAND, R. E. Toward a definition of the coproduction concept. Public administration review, p. 59-65, 1983.
CARVALHO, V. A; SILVA, M.R. Política de segurança pública no Brasil: avanços, limites e desafios. Revista Katálysis, v. 14, n. 1, p. 59-67, 2011.
CASTRO, M. H. M.; LEITE, E. M. Educação no Brasil: atrasos, conquistas e desafios. In: Brasil o estado de uma nação. Brasília: IPEA, 2006.
CRESWELL, J. W. Projeto de pesquisa métodos qualitativo, quantitativo e misto. 03. Ed. Porto Alegre: Artmed, 2010.
Distrito Federal. Lei Orgânica do Distrito Federal. Disponível em < http://www2.senado.leg.br/bdsf/handle/id/70442>. 2019.
Distrito Federal. Balanço da segurança. Estatísticas criminais. Disponível em < http://www.ssp.df.gov.br/images/SGI/janeiro_2018_final.pdf>.2018.
ETGAR, M. A descriptive model of the consumer co-production process. Journal of the academy of marketing science, v. 36, n. 1, p. 97-108, 2008.
FALQUETO, J.; FARIAS, J. Saturação teórica em pesquisas qualitativas: relato de uma experiência de aplicação em estudo na área de administração. In: 5º Congresso Ibero-Americado Em Investigação Qualitativa. 2016. p. 560-569.
GERSUNY, C.; ROSENGREN, W. R. The service society. Schenkman Publishing Company, 1973.
GIL, A. C. Como elaborar projetos de pesquisa. São Paulo, v. 5, n. 61, p. 16-17, 2002.
Instituto de Pesquisa Econômica Aplicada. Atlas da Violência. Disponível em: < http://www.ipea.gov.br/portal/images/stories/PDFs/relatorio_institucional/180604_atlas_da_violencia_2018.pdf>. Acessado em 23 de dezembro de 2018.
LEVINE, C. H.; FISHER, G. Citizenship and service delivery: The promise of coproduction. Public Administration Review, v. 44, p. 178-189, 1984.
LOEFFLER, E. et al. If you want to go fast, walk alone. If you want to go far, walk together. Citizens and the co-production of public services. Budget and Public Services, Paris, 2008.
LUSCH, R. F.; VARGO, S. L. Service-dominant logic: reactions, reflections and refinements. Marketing theory, v. 6, n. 3, p. 281-288, 2006.
MATTIA, C.; ZAPPELLINI, M. B. Ética e coprodução de serviços públicos: uma fundamentação a partir de Habermas. Cadernos EBAPE. BR, v. 12, n. 3, p. 573-589, 2014.
MINAYO, M. C. S. Amostragem e saturação em pesquisa qualitativa: consensos e controvérsias. Revista Pesquisa Qualitativa, v. 5, n. 7, p. 1-12, 2017.
NABATCHI, T.; SANCINO, A.; SICILIA, M. Varieties of participation in public services: The who, when, and what of coproduction. Public Administration Review, v. 77, n. 5, p. 766-776, 2017.
OSBORNE, D.; GAEBLER, T. Reinventando o governo: como o espírito empreendedor está transformando o setor público. Mh Comunicação, 1992.
OSTROM, E. et al. The public service production process: a framework for analyzing police services. Policy Studies Journal, v. 7, p. 381, 1978.
OSTROM, E. Crossing the great divide: coproduction, synergy, and development. World development, v. 24, n. 6, p. 1073-1087, 1996.
OSTROM, V.; OSTROM, E. Public goods and public choices. In: Polycentricity and local public economies. Readings from the workshop in political theory and policy analysis. Ann Arbor, MI, USA: University of Michigan Press, p. 75-105, 1999.
PARKS, R. B. et al. Consumers as coproducers of public services: Some economic and institutional considerations. Policy Studies Journal, v. 9, n. 7, p. 1001-1011, 1981.
PERCY, Stephen L. Conceptualizing and measuring citizen co-production of community safety. Policy Studies Journal, v. 7, p. 486, 1978.
PESTOFF, V. Citizens and co-production of welfare services: Childcare in eight European countries. Public management review, v. 8, n. 4, p. 503-519, 2006.
RICH, R. C. Interaction of the voluntary and governmental sectors: Toward an understanding of the coproduction of municipal services. Administration & Society, v. 13, n. 1, p. 59-76, 1981.
Rosentraub, M. S., & Sharp, E. B. Consumers and producers of social services: Co-production and the level of social services. Southern Review of Public Administration, 4(4), 502–539, 1981.
SALM, J. F.; MENEGASSO, M. E. Proposta de modelos para a coprodução do bem público a partir das tipologias de participação. Anais do XXXIV Enanpad, 2010.
SCHNEIDER, A. L. Coproduction of Public and Private Safety: An Analysis of Bystander Intervention,'Protective Neighboring,'and Personal Protection. Western Political Quarterly, v. 40, n. 4, p. 611-630, 1987.
SUNSTEIN, C. R; THALER, R. H.; Nudge: Improving decisions about health, wealth, and happiness. Penguin, 2009.
THIRY-CHERQUES, H. R. Saturação em pesquisa qualitativa: estimativa empírica de dimensionamento. Revista PMKT, v. 3, n. 2, p. 20-27, 2009.
VERSCHUERE, B.; BRANDSEN, T.; PESTOFF, V. Co-production: The state of the art in research and the future agenda. Voluntas: International Journal of Voluntary and Nonprofit Organizations, v. 23, n. 4, p. 1083-1101, 2012.
VINUTO, J. A amostragem em bola de neve na pesquisa qualitativa: um debate em aberto. Temáticas, n. 44, 2016.
WILLIAMS, B. N. et al. The co-production of campus safety and security: a case study at the University of Georgia. International Review of Administrative Sciences, v. 82, n. 1, p. 110-130, 2016.
WHITAKER, G. P. Coproduction: Citizen participation in service delivery. Public administration review, p. 240-246, 1980.
Downloads
Published
How to Cite
Issue
Section
License
The authors, while doing the submission, accept the notice below:
We authors hold the copyright related to our paper and transfer Contextus journal the right for the first publication with a Creative Commons’ international license of the modality Attribution – Non-commercial 4.0, which in turn allows the paper to be shared providing that both the authorship and the journal’s right for initial release are acknowledged.
Furthermore, we are aware of our permission to take part in additional contracts independently for non-exclusive distribution of the version of our work published in this journal (e.g. publishing it in an institutional repository or as a book chapter), while acknowledging both the authorship and the journal’s initial publication.
We also certify that the paper is original and up to this date has not been released in any other journal, Brazilian or of another nationality, either in Portuguese or another language, as well as it has not been sent for simultaneous publication in other journals.
Last, we not only know that plagiarism is not tolerated by Contextus but also certify the paper presents the sources of passages from cited works, including those authored by ourselves.
