THE EXPECTATIONS AND SATISFACTION LEVELS OF ACADEMIC JOURNALS EDITORS IN THEIR RELATIONSHIPS WITH UNIVERSITIES (AS EXPECTATIVAS E OS NÍVEIS DE SATISFAÇÃO DOS EDITORES DE PERIÓDICOS ACADÊMICOS EM SUAS RELAÇÕES COM UNIVERSIDADES)
DOI:
https://doi.org/10.19094/contextus.v13i1.675Palavras-chave:
Stakeholders. Teoria dos stakeholders. Universidade. Gestão universitária. Satisfação. Necessidades. Expectativas. Editores de revista acadêmica. ISI.Resumo
Sob a ótica da Teoria dos Stakeholders, o objetivo deste estudo foi, inicialmente, identificar e classificar por importância as expectativas de editores de periódicos científicos indexados no ISI quanto ao seu relacionamento com as universidades. Na sequência, o objetivo foi medir os níveis de satisfação dos mesmos editores quanto ao seu relacionamento com as universidades em geral. Foram obtidas 276 respostas e os resultados demonstraram que a satisfação dos editores com as universidades provém da oferta, pelas universidades, de estruturas adequadas para pesquisa, inclusão de pesquisa científica nos currículos de graduação, encorajamento para realização e financiamento de eventos científicos na universidade, e da universidade estimular seus alunos a participarem de projetos de pesquisa.
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