Cultura de segurança do paciente na perspectiva de técnicos de enfermagem de um setor de emergência

Micheline da Fonseca  Silva; Manacés dos Santos  Bezerril; Flávia Tavares Barreto Chiavone; Soraya Helena Medeiros de Morais; Maria Eduarda Gonçalves da Costa; Marianny Nayara Paiva Dantas; Viviane Euzébia Pereira Santos

doi:10.15253/2175-6783.20212260734

Authors

Micheline da Fonseca Silva Universidade Federal do Rio Grande do Norte https://orcid.org/0000-0001-6088-7115
Manacés dos Santos Bezerril Universidade Federal do Rio Grande do Norte https://orcid.org/0000-0002-9003-2334
Flávia Tavares Barreto Chiavone Universidade Federal do Rio Grande do Norte https://orcid.org/0000-0002-7113-2356
Soraya Helena Medeiros de Morais Universidade Federal do Rio Grande do Norte https://orcid.org/0000-0002-6626-5963
Maria Eduarda Gonçalves da Costa Universidade Federal do Rio Grande do Norte https://orcid.org/0000-0002-2790-2245
Marianny Nayara Paiva Dantas Hospital Universitário Onofre Lopes https://orcid.org/0000-0002-8891-0003
Viviane Euzébia Pereira Santos Universidade Federal do Rio Grande do Norte https://orcid.org/0000-0001-8140-8320

DOI:

https://doi.org/10.15253/2175-6783.20212260734

Keywords:

Licensed Practical Nurses; Patient Safety; Emergencies; Organizational Culture; Safety Management.

Abstract

Objective: to characterize the culture of patient safety from the perspective of nursing technicians of an emergency sector. Methods: cross-sectional study, developed in the emergency sector of a state hospital with 175 nursing technicians, from a 12-dimensional instrument on safety culture. The analysis of the data made based on the percentages of positive, negative and neutral responses of each dimension. Results: the culture of patient safety was characterized positively from the dimension Expectations about its supervisor/head and actions promoting patient safety (56.6%); negatively in the sphere Adequacy of professionals (75.5%); and in a neutral way, in the scope of Organizational Learning - continuous improvement (61.1%). Conclusion: it was understood that nursing technicians characterize the culture of patient safety in the emergency sector as an important aspect of the work environment, but that it needs to be optimized.

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