The repellent role of institutions

Authors

DOI:

https://doi.org/10.15253/2175-6783.20192040661

Abstract

The quality of care needs to provide greater attention and humanization to users, not only with regard to building empathy, but also with regard to overcoming institutional barriers that can operate as decisive factors for adherence and full access to services. These barriers are not only the result of institutional or socio-legal mechanisms that regulate the functioning of institutions; they also place themselves, above all, at the core of the relationships and interactions between professionals and users of the system.

References

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Lipsky M. Street-level bureaucracy: dilemmas of the individual in public services. New York: Russell Sage Foundation; 1980.

Bourdieu P, Saint-Martin M. As categorias do juízo professoral. In: Nogueira MA, Caiani A, organizadores. Escritos de educação. Petrópolis: Vozes; 1998. p.185-216.

Fernandes FL, Swinney A, McMillan S, MacLeay D, McGhee J, Graham W, et al. Rehabilitation doxa and practitioner judgment. Symbolic drivers for health care in the Scottish prison system. Ciênc Saúde Coletiva. 23(9):2869-77. doi: http://dx.doi.org/10.1590/1413-81232018239.13412018

Published

2019-02-26

How to Cite

Fernandes, F. L. (2019). The repellent role of institutions. Rev Rene, 20, e40661. https://doi.org/10.15253/2175-6783.20192040661

Issue

Section

Editorial