Maturity of Industry 4.0 in small footwear companies: A comparative analysis of the understanding and practical application of the concepts
DOI:
https://doi.org/10.36517/contextus.2026.96601Keywords:
Industry 4.0; digital transformation; organizational transformation; digital maturity; footwear sectorAbstract
Background: Industry 4.0 is the convergence of digital and physical technologies, requiring systems integration and organizational transformation. Although researchers have widely discussed this convergence, the literature has lacked studies addressing traditional segments, such as the footwear industry and small businesses, where I4.0 adoption faces specific infrastructure and internal resource challenges.
Purpose: This study investigated the conceptual understanding and practical application of fundamental Industry 4.0 principles and components in small footwear companies across the Vale do Rio dos Sinos (Rio Grande do Sul State) region to identify variations in their digital maturity.
Method: This study employed a descriptive, qualitative multiple-case study design. Data collection triangulated information drawn from eight semi-structured interviews, systematic non-participant observation, and document analysis.
Results: The data showed different levels of digital maturity. In the category of Understanding Industry 4.0, companies ranged from initial to consolidated understanding. In Practical Application, early-stage companies focus on automation but lack sufficient resources; only one has demonstrated an advanced application with integrated systems and real-time decision-making.
Conclusions: The results show that the adoption of Industry 4.0 in small companies is at a digital maturity level characterized by a disconnect between understanding and application, conditioned by organizational capabilities. Digital transformation depends more on internal capacity to translate it into practices such as system integration, data management, and an organizational culture that supports change (intangible resources).
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