Technological stress and the intention to stay in organizations: Do the quality of life and work-home conflict mediate this relationship?

Authors

DOI:

https://doi.org/10.19094/contextus.2021.62600

Keywords:

technostress, work-home conflict, quality of life, intention to stay, organizations

Abstract

This quantitative descriptive study discusses the effects of technostress on work-home conflict, on quality of life and on intention to stay in organizations among the Information and Communication Technology (ICT) users’ in their daily work. It is a descriptive and quantitative research with 473 respondents from both public and private companies. The results confirm the negative effects of technostress creators and the positive effects of technostress inhibitors in work-home conflict, quality of life, and the intention to stay in organizations. Finally, quality of life partially mediates the relationship between technostress and the intention to stay in the organizations.

Author Biographies

Ozaias Wagner Ferreira de Carvalho, UniFacema - Centro Universitário de Ciências e Tecnologia do Maranhão

Mestre em Administração de Empresas e Contabilidade (FUCAPE Business School); Master Business Administration - MBA em Gestão Logística (Instituto Camilo Filho); Especialista em Pedagogia Empresarial e Gestão de Pessoas (UniFacema); Docente do Ensino Superior - Graduação (UniFacema). Formação Inicial - Bacharel em Administração de Empresas. Metodologias Ativas (Sala de Aula Invertida, Aprendizagem Baseada em Problemas, Gamificação etc.) e Projeto Integrador. Ensino Hibrido. Profissional de carreira, trabalhei por 15 anos na Industria da Heineken (auxiliar/Operador/Analista JR PL e SR/Supervisor e Coordenador), atuei também na AMBEV. Experiência e vivência prática em Administração da Produção, Administração Logística e Operação Logística de Distribuição. Conhece metodologias (integrante e líder de pilares) Total Perfomance Management - TPM; 5S. Possui experiência com Kaizen, PDCA, CAPDO, Makigami, Loop Infinito. Possui experiência com projetos (foi líder de projeto de implantação de uma nova linha de produção de envase de cerveja).

Marcia Juliana d'Angelo, Fucape Business School

Professora Associada de Estratégia & Organização na Fucape Business School. Doutora e Mestre em Administração de Empresas (com distinção) pela Universidade Presbiteriana Mackenzie. Também tem o título de Master in Business Administration (MBA) pela Warwick Business School, Inglaterra. Coordenadora e pesquisadora do Centro de Estudos em Sustentabilidade das Organizações (CESO) e do Centro de Estudos de Aprimoramento da Gestão Escolar (CEAGE), ambos na Fucape Business School. Membro do Corpo Editorial Científico da Brazilian Business Review (BBR) e do Conselho Editorial da Revista Estudos e Pesquisa em Administração (REPAD). Revisora de periódicos nacionais e internacionais. Pesquisadora nas temáticas de estratégia & gestão, em particular: estratégia nas organizações, estratégia & sustentabilidade, empreendedorismo social, marketing & sustentabilidade, gestão escolar, e estudos organizacionais em sustentabilidade.

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Published

2021-06-14

How to Cite

Carvalho, O. . W. F. de, & d’Angelo, M. J. (2021). Technological stress and the intention to stay in organizations: Do the quality of life and work-home conflict mediate this relationship?. Contextus - Contemporary Journal of Economics and Management, 19, 176–196. https://doi.org/10.19094/contextus.2021.62600

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