Typologies of co-production of public services: A scale proposal

Authors

DOI:

https://doi.org/10.19094/contextus.2023.82156

Keywords:

co-production of public services, typologies, citizen, scale, State

Abstract

The objective of this work was to create a scale of typologies of co-production of public services. For this, the steps for building scales proposed by Costa (2011) were followed. The exploratory phase took place in the form of an integrative literature review and item generation. Meanwhile, the descriptive phase details the procedures for constructing and validating the scale. The scale consists of 5 factors (preliminary, initial, basic, intermediate and advanced) and 19 items generated from 301 valid responses. The research presents its contributions by delivering a scale that is both capable of measuring the different ways citizens see co-production and has the potential to contribute to future studies.

Author Biographies

Antonio Gouveia Junior, Federal University of Paraíba (UFPB)

PhD in Business Administration from the Federal University of Paraíba (UFPB)

Analyst at the Brazilian Institute of Geography and Statistics (IBGE)

Joacil Carlos Viana Bezerra, Federal University of Paraiba (UFPB) 

PhD student in Business Administration at the Federal University of Paraíba (UFPB)

Master in Business Administration from the Federal University of Paraíba (UFPB)

Carlos Eduardo Cavalcante, Federal University of Paraiba (UFPB) 

Professor at the Federal University of Paraíba (UFPB)

PhD in Business Administration from the Federal University of Rio Grande do Norte (UFRN)

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Published

2023-05-09

How to Cite

Gouveia Junior, A., Bezerra, J. C. V., & Cavalcante, C. E. (2023). Typologies of co-production of public services: A scale proposal. Contextus - Contemporary Journal of Economics and Management, 21, e82156. https://doi.org/10.19094/contextus.2023.82156

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Articles