Algocracia: Un análisis crítico sobre la gestión mediada por algoritmos
DOI:
https://doi.org/10.19094/contextus.2021.67949Palabras clave:
algocracia, gestión, algoritmos, tecnología, trabajoResumen
El propósito de este ensayo es reflexionar sobre el uso de algoritmos por parte de las organizaciones, especialmente en la mediación de la gestión del trabajo, lo que da como resultado un modelo denominado algocracia. Este sistema se basa en la búsqueda de la eficiencia, y está legitimado por las nuevas tecnologías de la información y la comunicación, afectando las relaciones laborales y las estructuras organizativas, sus aspectos culturales, económicos, sociales y políticos. Sostenemos que el contexto neoliberal camufla las disparidades entre organizaciones y trabajadores, legitimando la ideología de la flexibilidad y utilizando algoritmos para capturar datos, procesarlos y luego decidir sobre las actividades y evaluaciones de los trabajadores.
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