O impacto da transformação digital e da indústria 4.0 nos aspectos de valor: Evidências de uma meta-síntese
DOI:
https://doi.org/10.19094/contextus.2020.43717Palavras-chave:
transformação digital, indústria 4.0, valor, meta-síntese, estudos de casoResumo
Utilizamos a abordagem metassíntese para analisar estudos de caso qualitativos, onde a relação entre valor e transformação digital/indústria 4.0 é explorada. O objetivo é prover contribuições que vão além das encontradas nos estudos originais, assim apontando novos insights a partir dos achados dos estudos. Os resultados demonstram que o valor foi explorado em duas dimensões: modelos de negócios e cadeias de valor. Porém, identificamos que os estudos tendem a negligenciar pontos críticos da indústria 4.0 para explorar valor. Essa metassíntese demonstra que os estudos devem abordar um cenário mais amplo, lidando também com os aspectos da co-criação de valor e considerando aspectos do ecossistema onde as organizações estão inseridas para compreender aspectos da captura de valor. Nós concluímos provendo direções para pesquisas futuras com base na meta-análise dos estudos revisados.
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