El impacto de la transformación digital y la industria 4.0 en aspectos de valor: evidencia de una meta-síntesis
DOI:
https://doi.org/10.19094/contextus.2020.43717Palabras clave:
transformación digital, industria 4.0, valor, meta-síntesis, estudios de casoResumen
Utilizamos el enfoque de meta-síntesis para analizar estudios de caso cualitativos donde se explora la relación entre valor y transformación digital/industria 4.0. El objetivo es proporcionar contribuciones que vayan más allá de las encontradas en los estudios originales, proporcionando así nuevas ideas a partir de los resultados de los estúdios. Los resultados demuestran que el valor se exploró en dos dimensiones: modelos de negocios y cadenas de valor. Sin embargo, descubrimos que los estudios tienden a descuidar los puntos críticos de la industria 4.0 para explorar el valor. Esta meta-síntesis demuestra que los estudios deben abordar un escenario más amplio, que también trata aspectos de la co-creación de valor y considera aspectos del ecosistema donde las organizaciones se insertan para comprender aspectos de la captura de valor. Concluimos brindando instrucciones para futuras investigaciones basadas en el metanálisis de los estudios revisados.
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