Transformación digital y conocimiento organizacional: Una revisión sistemática de la literatura
DOI:
https://doi.org/10.19094/contextus.2021.71301Palabras clave:
transformación digital, tecnologías digitales, conocimiento, gestión del conocimiento, recurso estratégicoResumen
La literatura ha señalado que la Transformación Digital (TD) está imponiendo un cambio organizativo completo a las empresas. Sin embargo, aún existe una comprensión limitada de los cambios relacionados con el conocimiento y sus procesos en este escenario. Por tanto, el objetivo era comprobar cómo se está desarrollando el campo de estudio de la gestión del conocimiento ante los cambios provocados por la TD. El estudio utilizó tres bases de datos para recopilar artículos y los datos se analizaron con VOSviewer y análisis de contenido. Los resultados indican que las empresas deben desarrollar nuevos recursos y capacidades (comunes y dinámicas) para aprovechar las oportunidades de TD. El estudio contribuye a una mejor comprensión del conocimiento como recurso estratégico en TD.
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