Vol. 15 No. 3: set/dez 2017

View Vol. 15 No. 3: set/dez 2017

Published: 2017-12-30

Presentation

Presentation

Carlos Adriano S. Gomes Gordiano

1-7
- PDF (Português (Brasil))

Articles

Conflicts of relationship between franchisor and franchisees: a study in franchises of the food branch from the point of view of the franchisee in the administrative region of Marília (SP)

Clariana Ribeiro Nogueira, Ana Elisa Bressan Smith Lourenzani, Natália Dadario

8-33
Quality of education in public schools in Brazil: an analysis of the correlation between investment per student and performance in the national assessments

Joysi Moraes, Bruno Francisco Batista Dias, Sandra Regina Holanda Mariano

34-65
Generation of value in private higher education: an analysis of institutional development plan (IDP)

Claudio Marcos Maciel da Silva, José Francisco de Carvalho Rezende

66-90
Beyond mere assumptions, are public workers resistant to change?

Jefferson Menezes de Oliveira, Vania de Fátima Barros Estivalete, Gilnei Luiz de Moura, Simone Alves Pacheco de Campos

91-114
The influence of salespeople training on the customer satisfaction of a network’s vehicle dealers by structural equations modeling

Fábio Hiroshi Tomoyose, Ana Cristina de Faria, Marcos Antonio Gaspar, Edson Keyso de Miranda Kubo

115-143
On-line store image: identification of measurements and measuring scales

Rafaela Rodrigues Correia, Rafael Tezza, Éverton Luís Pellizzaro de Lorenzi Cancellier

144-173
The relations between market guidance, product and process innovation, and organizational performance

Suelen Corrêa, Julio Cesar Ferro de Guimarães, Eliana Andréa Severo, Márcia Rohr da Cruz

174-202
Absorptive capacity in higher education institutions: a systematization of literature

Rogério Ciotti, Jacir Favretto

203-229
Corporate governance and performance of company stocks in the consumer and retail sector

Guilherme André Peleglini Rocha, Eduardo Augusto do Rosário Contani, Thais Lucimara da Silva Reco

230-252